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You can customize your portal at any time by navigating to Admin → Portal. This section gives you full control over how your portal looks and which features are available to your customers.
In the Core Features section, you decide which Tixer Connect functions are active in your portal.
Enable or disable features with a single click
Example: If Appointments are turned off, customers will no longer be able to book through the portal
Changes take effect immediately
Make your portal reflect your brand identity by customizing logos and colors.
This logo appears at the top of your portal. You can choose between:
Icon and Company Name
Upload only your icon — your company name will appear automatically next to it.
Icon Only
Upload a full logo (icon + text) that will be displayed as a single image.
The favicon is the small icon shown in the browser tab.
👉 Best practice: use a simple icon without text for better visibility.
Select the primary colors used across your portal to:
Highlight buttons and key elements
Match your brand style
Create a consistent customer experience
Connect your own domain to personalize the portal URL
(Available on paid plans only)
✔ Example: portal.yourcompany.com instead of a default Tixer address
You can add your own legal documents directly in the portal:
Privacy Policy
Terms of Service
Note: Tixer acts only as the data processor. You are responsible for defining the rules and policies that apply to your customers’ use of the portal.
✨ With these options, you can create a portal that perfectly fits your brand and business needs.